The planning spreadsheet provided in this section helps you to gather these parameter values.
Note: You must activate the licenses before installing the applications.Ĭomplete the planning spreadsheet for an installationīefore you start installing the products, you must gather information about the required parameters for which the installer prompts for each product. Depending on the components that you use, you might need several licenses to activate an application. Only the AR System server licenses require keys. For example, if you have licenses for the entire BMC Remedy ITSM suite, download all the BMC Remedy product installers from EPD to the machines on which you want to install various products and features. To save time between accessing EPD and running the installers, download all the required installers depending on your license entitlements and installation environment. Ensure that you download the latest service pack and patch. If you desire assistance with the execution of your upgrade plan, please contact your BMC Account Manager for help engaging BMC Professional Services.When viewing the latest version of a product on the Electronic Product Download (EPD) site, you see only the components (including licensed add-ons) that are covered under the licenses associated with your Support ID or EPD profile. It does not provide expedited resolution for technical issues encountered during the upgrade process, nor is it a substitute for a Professional Services engagement. NOTE: The AMIGO Program provides help planning your upgrade. Control-M for z/OS Products – 000086666 - Requires Login.Control-M Distributed Systems Products – 000011573 - Requires Login.The links have specific details for each of the listed products (requires a BMC Support Central login). The AMIGO program is available for the products listed below. Upgrade experts in BMC Customer Support will review your plan and offer advice to help ensure your success. You can leverage this information to create your upgrade plan. This program is offered to BMC customers currently subscribed to BMC Customer Support.īMC will provide collateral containing upgrade best practices compiled by experts in BMC Support and R&D. The BMC Assisted MIGration Operation is a program designed to assist customers with the planning of product upgrades to a newer version – “Success through proper planning”. MainframeĬontrol-M/Server for UNIX and Microsoft WindowsĬontrol-M/Agent for UNIX and Microsoft WindowsĬontrol-M Managed File Transfer Enterprise (B2B)Ĭontrol-M for Web Services, Java and MessagingĬontrol-M for Oracle Business Intelligenceįor third party license agreements, see Third Party Software. For the complete list of Control-M product documentation, please refer to the A-Z list.
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